PwC Becomes OpenAI’s Largest Customer and First Resale Partner

OpenAI has signed a major enterprise customer, PwC, the management consulting giant. This makes PwC OpenAI’s biggest customer to date, covering 100,000 users. Alongside this, PwC will also become OpenAI’s first partner for selling the AI company’s enterprise offerings to other businesses.

OpenAI launched ChatGPT’s enterprise tier in August 2023 to monetize its generative AI products. The enterprise tier offers faster, unlimited interactions, and is much more flexible for building customized models for different use cases. It also comes with more analytics and other tools.

PwC is the first partner that OpenAI is leaning into in this way. PwC becomes OpenAI’s largest customer, but they’re also the first partner who’s going to be reselling ChatGPT enterprise. This partnership is aimed at penetration into industry verticals, but also providing an expansive set of services that customers desperately need to take advantage of in a brand new solution category.

OpenAI last month disclosed that ChatGPT’s enterprise tier had around 600,000 users, which includes 93% of all Fortune 500 companies. PwC’s 100,000 employees in the U.S., U.K. and the Middle East would boost that number substantially. When, and if, the firm expands its usage of ChatGPT to the rest of its global operations, that could include 328,000 employees.

Read more: techcrunch.com