iFixit has announced the termination of its partnership with Samsung. The decision comes after iFixit expressed concerns over Samsung’s commitment to making device repair more accessible.
The partnership, which began almost two years ago, aimed to provide better tools, parts, and resources for DIY repairs. However, iFixit stated that they consistently faced obstacles that made them doubt Samsung’s commitment to making repair more accessible. They cited high part costs and low quantities of spare parts from Samsung, which made repairs so expensive that users would rather buy a new phone than fix their existing model.
iFixit also expressed dissatisfaction with the design of Samsung’s Galaxy devices, which remained glued together, forcing them to sell batteries and screens in pre-glued bundles that increased the cost. Additionally, independent repair shops had to sign a secret contract with Samsung to participate in the program and receive replacement parts. This agreement required shops to report customers’ contact and device details, as well as a description of what needed fixing, to Samsung.
Read more: arstechnica.com