Zoom, a popular video conferencing software, is not without its issues. Here are some common problems users face and how to fix them:
- Webcam or Audio Not Working: If your webcam or audio isn’t working on a Zoom call, try these steps:
- Check Zoom settings: Ensure the settings “Do Not Connect to Audio” and “Turn Off My Video” are unchecked before joining a call.
- Exit other related apps: Close any other programs that might be using the webcam.
- Test the audio and video: You can test your audio and video in Zoom by visiting the Zoom test page.
- Check PC settings: Make sure your webcam isn’t blocked by checking your app permissions.
- Echoes During a Call: If you’re hearing an echo during a call, it’s usually because of feedback from your speaker. Try using headphones or lowering your speaker volume.
- Zoom Lags or Freezes During Meetings: If Zoom is lagging or freezing during meetings, it could be due to a slow internet connection. Try closing other applications that might be using up bandwidth.
- Can’t Share Screen: If you’re unable to share your screen, check your Zoom settings to make sure screen sharing is enabled.
- No Remote Control While Screen Sharing: If you’re unable to control a shared screen, the host might have disabled remote control. Ask the host to enable this feature.
- Not Receiving Email Messages from Zoom: If you’re not receiving emails from Zoom, check your spam folder and email settings to make sure Zoom emails aren’t being blocked.
- Zoom Crashing: If Zoom is crashing, try updating to the latest version of the software. If the problem persists, contact Zoom support.
- Getting Zoom-Bombed: If uninvited attendees are joining your meetings, make sure your meetings are password protected and don’t share the meeting link publicly.
- Can’t Add Zoom’s Extension to Outlook App: If you’re unable to add the Zoom extension to the Outlook app, try reinstalling the extension or contact Zoom support for help.
- Zoom Meeting Won’t Record: If your Zoom meeting won’t record, check your settings to make sure recording is enabled and that you have enough storage space.
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