When your internet connection stops working, it can be frustrating and confusing to figure out what’s wrong. Here are 10 troubleshooting tips that can help you get back online:
- Check Whether Your Internet Connection Is Down: Sometimes, the issue isn’t with your connection but with the website you’re trying to access. You can use a service like downfor.io to check if the website is down.
- Test Your Local Wi-Fi or Ethernet Connection: Check the local connection between your device and your network hardware. If you’re connected via Wi-Fi but the internet still isn’t working, this points to a problem with your online connection.
- Reset Your Wireless Connection: Some devices may “forget” that they are meant to be connected via Wi-Fi. You can try to “forget” the wireless network using your device’s wireless settings and reconnecting again.
- Check Your Cables If Using Ethernet: Make sure that the Ethernet cable is seated correctly in both your router and your PC. If the cable is damaged, try a replacement.
- Restart the Problem Device: Restarting the problem computer or smartphone can rule out software issues caused by the operating system.
- Ensure That Network Hardware Is Working: Check if your network hardware like your router and modem are working properly.
- Reboot Your Router: Sometimes, simply rebooting your router can solve the problem.
- Check the Connection Status on Your Router/Modem: The lights on your router/modem can give you an idea about the status of your internet connection.
- Try Another Device to Isolate the Issue: If the internet is not working on one device but works on others, the problem might be with that particular device.
- Contact Your Service Provider: If all else fails, it might be a problem with your service provider. Contact them for further assistance.
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