McDonald’s Global Outage Traced to Configuration Change

McDonald’s recently faced a global outage, impacting many of its fast-food restaurants. The company’s Chief Information Officer, Brian Rice, attributed the outage to a configuration change by a third-party service provider, rather than a cyberattack. The outage began around midnight CDT on a Friday and continued to affect some restaurants even after the root issues were quickly identified and corrected. The exact meaning of the phrase “not directly caused by a cybersecurity event” used in the company’s statement remains unclear.

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