Totango and Catalyst are merging to build a customer success powerhouse

Customer success companies Totango and Catalyst are merging to create a stronger entity in the market. The merger is not about money changing hands, but about combining the strengths of both companies. Catalyst CEO Edward Chiu stated that the merger would fill in each other’s gaps, with Totango needing more enterprise customers and Catalyst needing the ability to drive innovation and ingest data quickly. The combined companies will operate under Great Hills, with Chiu and Totango’s Alistair Rennie serving as co-CEOs. The goal is to build a company that could potentially go public in the future.

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