Microsoft is using AI to help block more scam calls

Microsoft has introduced Azure Operator Call Protection, an AI-powered solution to tackle spam and scam calls. Unlike traditional apps, this tool requires no download or installation. It analyzes phone calls in real time, detecting suspicious content and alerting call handlers to potential scams. BT Group in the UK is already testing this product to safeguard its customers, especially those vulnerable to scams. With spam and scam calls costing billions annually, this AI defense aims to make communication safer for everyone.

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