United Airlines has introduced “Touchless ID” technology at Chicago’s O’Hare and Los Angeles international airports for TSA PreCheck members. This technology allows passengers to go through security by scanning their face, eliminating the need to show a physical ID or boarding pass. To use Touchless ID, passengers need to scan their passport and add their Known Traveler Number (KTN) in the United app. Once at the airport, passengers can scan their face at new Touchless ID kiosks. Currently, this feature is only available for customers on single-passenger reservations who are at least 18 years old. United plans to expand Touchless ID to more bag drop counters, security checkpoints, and boarding gates in the future.
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