AT&T CEO has apologized for a widespread cellular outage that impacted thousands of customers. He announced that some customers will receive credits to compensate for the incident. The outage began early Thursday, with tens of thousands of AT&T customers across the U.S. reporting widespread service outages. The company has already implemented changes to prevent a similar incident in the future. The CEO believes that crediting those customers for essentially a full day of service is the right thing to do. The credit will be applied automatically, while prepaid customers will have options available if they were affected. The company is also working with its mid-market and enterprise customers to address their concerns.
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