After AT&T customers hit by outage, carrier says service has been restored

  • Multiple U.S. cell service providers experienced outages on Thursday morning.
  • AT&T customers reported the most issues, with tens of thousands indicating they had no service.
  • Customers of T-Mobile, Verizon, UScellular, and Consumer Cellular also reported problems.
  • While T-Mobile and Verizon stated their networks were operational, some customers faced issues when trying to connect to people on other networks.
  • AT&T acknowledged the outage and advised customers to use Wi-Fi calling until service was restored.
  • By 3:10 p.m. EST on Thursday, AT&T announced that service had been restored and apologized to affected customers.
  • Officials urged people not to call 911 to test their phone functionality.

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