Self-checkout is a failed experiment, and a growing number of stores are backpedaling on these cursed machines.
Don’t ring the funeral bells just yet, but the self-checkout kiosk horror show could be nearing its end. So far, the grand experiment in robot cashiers is an abject failure. Stores across the country are reversing course on the machines, and consensus is growing among analysts and insiders that self-checkout has been a disaster for consumers and retailers alike, according to a new report in the BBC. The machines aren’t disappearing anytime soon, but if nothing else, you can expect fewer stores to force them on you in the near future.
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Curated by Arun