The best tech support helplines for seniors (according to my 73-year-old mom)

We, the adult children, can’t always be their only resource.

Engadget readers like yourself are probably more tech savvy than the average person. That means you may get roped into helping older family members with email woes, new phone setups, or deciphering if a message is legit or a phishing scam. In my family, I’ve become my mother’s unofficial IT support hotline, which makes me wonder about older adults with adult kids who are short on time. Turns out there are a number of resources staffed with actual people who will calmly walk seniors through just about any tech trouble they may face. Many local libraries and senior centers host classes and even one-on-one tech assistance to seniors for free, but if they can’t make it to a live session or there aren’t offerings in their area, phone hotlines and online services may be the answer.

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